Last Updated on August 19, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only within 7 (seven) days from the day of purchase. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date.
To return an item, please email customer service at firstname.lastname@example.org to request a refund. Once requested, your account will be reviewed to determine if you qualify for a refund or not.
Please note that you will be responsible for communicating with support and providing necessary documents as requested to verify if you qualify for a refund.
After receiving your request and reviewing your account, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your company.
Please contact us at the contact details below for defective or damaged products to arrange a refund or exchange.
● Recipe books, individual recipes, practice templates, etc. cannot be refunded due to the nature of the digital product.
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our refund policy, please contact us at:
Founder of Smart Cookie Collective, CakeWay Cookies, JoAnnAnthony.com, and CookieDecoratingExplained.com